Returns & Exchanges
At MOYASHI JAPAN BOOKS, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Log in to your account and select the items you wish to return from your order history to generate a return authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the merchandise is in unworn, original condition.
Affix the Shipping Label
Download and print your prepaid shipping label from our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing